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Right of withdrawal

Cancellation Policy & amp; Withdrawal form

Consumers have a right of withdrawal in accordance with the following stipulation, whereby consumers are any natural person who concludes a legal transaction for purposes that can largely be attributed neither to their commercial nor their independent professional activity:

English at the end of the page & gt;

A. Cancellation policy

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.

In order to exercise your right of withdrawal, you must inform us of Ultramera B.V. , Bar. S. vd Oyelaan 32, 2252EB Voorschoten, The Netherlands, email: info@ultramera.com by means of a clear explanation e.g. For example, inform a letter or email sent by post about your decision to cancel this contract. You can use the attached model withdrawal form, but this is not mandatory.ist.

To meet the cancellation deadline, it is sufficient for you to send your communication regarding your exercise of the right of cancellation before the cancellation period expires.

Consequences of cancellation

If you cancel this contract, we will have all payments that we have received from you, including delivery costs, except for the additional costs that result from the fact that you have chosen a different type of delivery than the cheapest standard delivery we offer , to be repaid immediately and at the latest within fourteen days from the day on which we have received notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.t.

You have to send the goods to Fiege Logistik Stiftung & amp; Co. KG, Am Blankenwasser 22, 41468 Neuss, Germany. The deadline is met if you send the goods before the fourteen day period has expired.

You bear the direct costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling that is not necessary for checking the nature, properties and functionality of the goods.

Exclusion or premature expiry of the right of withdrawal

The right of withdrawal does not apply to consumers who do not belong to any member state of the European Union at the time the contract is concluded and whose sole residence and delivery address are outside the European Union at the time the contract is concluded.

General information

1 Please avoid damaging and contaminating the goods. Please send the goods back to us in their original packaging with all accessories and all packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please provide adequate protection against transport damage with suitable packaging..
2 Please do not send the goods back to us freight collect..
3 Please note that the aforementioned paragraphs 1-2 are not a prerequisite for the effective exercise of the right of withdrawal..

B. Withdrawal form

If you want to cancel the contract, please fill out this form and send it back.

On

Ultramera B.V.

Bar. S. vd Oyelaan 32

2252EB Voorschoten

The Netherlands
Email: info@ultramera.com

I / we hereby cancel the contract concluded by me / us for the purchase of the following goods / the provision of the following servicestleistung (*)

_______________________________________________________

_______________________________________________________

Ordered on ____________ / received on ________________________

________________________________________________________
Name of the consumers)

________________________________________________________
Address of the consumers)

________________________________________________________
Signature of the consumer (s) only when notified on paperier)

_________________________
date

(*) Delete where inapplicable

 

Instructions for cancellation & amp; Cancellation form

Consumers, i.e. any individual acting for purposes which are wholly or mainly outside those individuals trade, business, craft or profession, are entitled to cancel any contract on the following conditions::

A. Instructions for cancellation

Right to cancel

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right to cancel, you must inform us Ultramera B.V. , Bar. S. vd Oyelaan 32, 2252EB Voorschoten, The Netherlands, email: info@ultramera.com of your decision to cancel this contract by a clear statement e.g. a letter sent by post, fax or email. You may use the attached model cancellation form, but it is not mandatory.ory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery except for the supplementary costs arising if you choose a type of delivery other than the least expensive type of standard delivery offered by us without undue delay and not later than fourteen days after the day on which we are informed about your decision to cancel this contract. We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.t.

You shall send back the goods or hand them over to us or to Fiege Logistik Stiftung & amp; Co. KG, Am Blankenwasser 22, 41468 Neuss, Germany without undue delay and in any event not later than fourteen days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You will bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods

Exclusion and / or premature expiration of the right to cancel

The right to cancel does not apply for consumers who, at the time of concluding the contract, are not nationals of a member state of the European Union and whose exclusive residence and address of delivery are located outside of the European Union.

General information

1 Please prevent damage to and contamination of the goods. Please return the goods, if possible, in the original packaging with all accessories and all packaging components. If necessary, please use protective outer packaging. If you are no longer in possession of the original packaging, please use suitable packaging providing adequate protection against potential transport damage..
2 Please do not return the goods freight forward..
3 Please note that the above general information in section 1 and 2 is not a precondition for effectively exercising your right to cancel..

B. Cancellation form

If you wish to cancel this contract, please complete and submit this form.

Ultramera B.V.

Bar. S. vd. Oyelaan 32

2252EB Voorschoten

The Netherlands


Email: info@ultramera.com

I / We hereby give notice that I / We cancel my / our contract of sale of the following goods / for the supply of the following service,ng service (*),

_______________________________________________________

_______________________________________________________

Ordered on ____________ / received on ________________________

________________________________________________________
Name of consumerss)

________________________________________________________
Address of consumerss)

________________________________________________________
Signature of consumers only if this form is notified on paperper)

_________________________
Date

(*) Delete as appropriate

 

 

 

 

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